Social and environmental impact

For Xero, building a sustainable business means creating positive social and environmental impact across everything we do. This includes respecting the planet’s resources, helping to build thriving communities, supporting small business prosperity and supporting diversity and inclusion. 

Xero’s sustainability approach

Aligned to our company purpose 'to make life better for people in small business, their advisors and communities around the world', Xero seeks to maximise our positive impact across everything we do.

annual report


We’re proud to be certified carbon neutral and to have signed The Climate Pledge, co-founded by Amazon and Global Optimism in 2019 as a commitment to decarbonising the economy. Now, we’re exploring ways to have an even greater impact by enabling sustainable small business, supporting eco-conscious suppliers and choosing green financial instruments.

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Supporting thriving communities gives us the chance to give back in the areas where we do business, and directly influences the success of our small business customers.

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Small business support

We’re committed to supporting the wellbeing of small business owners by advocating with policymakers for their needs, and enabling more sustainable business practices.  

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investor presentation

Diversity and inclusion

Fostering a diverse and inclusive workplace allows us to build the best platform for our diverse customer base, and to make sure our products are accessible for all.

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Xero employees at Xerocon Brisbane 2018

Our commitment

We are committed to increasing our positive environmental impact across everything we do. This means continuing to support communities, and partnering with our customers and accounting and bookkeeping community to transform our social and natural environments.

Managing ESG

As a fast-growing company, we know strong Environmental, Social and Governance (ESG) practices are crucial to delivering on our sustainability commitment.  

Learn more about governance at Xero.

Our focus

Our Social and Environmental Impact team stewards programs that focus and report on the following areas:

  • Building on our established efforts to deliver further environmental and sustainability initiatives which reflect Xero’s purpose, values and strategic direction.

  • In alignment with our purpose, expanding more programs that will engage and contribute to thriving communities around the world. 

  • Championing diversity and inclusion to cultivate our engaged global workforce.


Global investor rating agencies and sustainability rankings have recognised Xero's efforts to positively contribute to environmental sustainability and commitment to ethical operations. In 2021, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. In 2020 and 2021, Xero received an MSCI ESG Rating of AA. Xero was included in the 2020, 2021 and 2022 Bloomberg Gender-Equality Indexes.



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Need more information?

Xero's Annual Report 2021 outlines our performance for the year to 31 March 2021 and also includes details of our work in the area of social and environmental impact, and our latest gender diversity figures.

If you need more information, please email